What is Keycut Services Pty Ltd?
Keycut Services Pty Ltd is a registered company founded
and locally owned in Rockhampton, Queensland, Australia.
Operating from two(2) locations in the Central Queensland Region,
we have been successfully serving the entire coastal and hinterland
areas since 1964, opening our Rockhampton Branch in July of that
year. Our expansion into the city of Gladstone occurred in 1995.
Our business is built on Professional, Dependable, Fast and
Courteous Service.
Both of our premises boast their own fully equipped workshop and
storage area, Administration office, ample customer parking as well
as fully equipped mobile vans.
Currently we are members of;
- MLAA ... Master
Locksmiths Association of Australasia
- AHIA ... Architectural Hardware
Association
- The Rockhampton
Chamber of Commerce
- QCCI ... Queensland
Chamber of Commerce and Industry
- ALOA
.... Associated Locksmiths of America
- SAVTA
... Safe and Vault Technology
- ASIO ... Safe Technicians approved
by Australian Security Intelligence Organisation
Keycut Services Pty Ltd adheres strictly to the Master
Locksmiths Association Code of Ethics, which are;
- To place the principles of trust and integrity above all
temptation.
- To maintain a policy of efficient and honest service, adhering
to the highest moral values.
- To act with the upmost prudence in safeguarding confidential
knowledge entrusted to him.
- To carry out the responsibility of maintaining the regulations
and the ordinances pertaining to this association.
Our commitment to our customers' are ...
- to build relationships with them, serve and satisfy their
needs well beyond their expectations, by providing them with
quality cost-effective products and awesome customer service.
- to create and maintain this Service Value for our customers
and thus distinguishing us from our competitors.
- to continually review and improve our Quality System ... as
listed in the Australian Standards AS/NZS ISO 9001-2000 ... with
the ultimate aim to maintain our market leadership in our field in
Central Queensland.
Our commitment to our team is ...
- to provide them with the opportunity to grow and achieve
success.
- to create and maintain an environment for our team to achieve
high performance standards, and provide consistent training in
self-development, communication and technical skills, whether from
internal or external avenues.
- to continue documenting our procedures and systems for ease of
learning.
- to be healthy, happy and have fun together while achieving all
of these objectives.
Here at Keycut Services Pty Ltd we maintain our
exceptionally high standards with an on-going committment to
training. This is achieved through;
- Team Development Meetings
- Attendance at Annual Conventions and Skills Sessions
- On-site Factory visits
- Individual and Business Skills seminars
- Locksmith Skills Seminars
- Use of in-house Skills Training Manuals and Tapes
- Facilitated Team Building Sessions
- Locksmiths and Trainees (prior to apprenticeship courses being
introduced) aim for Australian Recognised Tradesman Certificate
and MLAA individual ASLI membership and proficiency. (Australasian
Security and Lock Institute)
- External Consultants ... involved on a regular basis to assist
with any changes and developments deemed to be necessary for
continued growth.
- Using our own Qualified Certificate IV Workplace Trainers and
Assessors to deliver training sessions.
